FOR MODERN TEAMS

Chat That Keeps Up

Start free, add the widget in minutes, and route chats to the right person with bot replies, shared inbox tools, and analytics. No card needed.

Start free trial View pricing

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Connected stack

Northstar Labs

01

Handle support and sales chats with one app, clear rules, and fast replies.

02

Northstar Labs

03

Vertex Retail

04

Orion Systems

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Northstar Labs

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Vertex Retail

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Orion Systems

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Atlas Health

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Copperline SaaS

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Meridian Works

CORE FEATURES

Core tools for every chat

Put chat on your site and reply while visitors are still reading.

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Live Chat Widget

Put chat on your site and reply while visitors are still reading.

Nested inbox trays with a steel paperweight and blue tab on pale stone, dramatic studio light

Shared Team Inbox

Keep every customer message in one place for sales, support, and handoffs.

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Chatbot Automation

Answer common questions and send leads to the right person after hours.

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01

Canned Responses

Save short replies for pricing, login help, and status checks.

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02

Conversation Analytics

Track reply speed, close rate, and busy hours in one clear report.

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03

Notification Routing

Send urgent chats to Slack, email, or the right owner by rule.

BUILT FOR TEAMS

Made for support and sales

Handle more chats with one inbox, quick replies, and bot help after hours.

01

Live Chat Widget

Put chat on your site and reply while visitors are still reading.

02

Shared Team Inbox

Keep every customer message in one place for sales, support, and handoffs.

03

Chatbot Automation

Answer common questions and send leads to the right person after hours.

04

Canned Responses

Save short replies for pricing, login help, and status checks.

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Use case 01

For SaaS Support Teams

Handle more chats with one inbox, quick replies, and bot help after hours.

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Use case 02

For Sales Teams

Catch hot leads fast, keep context in the thread, and move deals sooner.

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Use case 03

For Ops Leads

Set rules, watch reply times, and keep chats moving across every shift.

1 inbox

for all teams

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1 inbox

for all teams

50+

saved replies

10+

routing rules

24/7

bot coverage

PRICING

Plans that fit your team

Live chat widget\nShared team inbox for 1 workspace\n10 canned responses\nBasic conversation analytics\nEmail alerts for new chats

per month

Free

$0

Live chat widget\nShared team inbox for 1 workspace\n10 canned responses\nBasic conversation analytics\nEmail alerts for new chats

Most popularPopular

Pro

$49

Shared inbox for 10 seats\nChatbot automation flows\nNotification routing rules\nTeam canned responses\nSlack and Jira sync\nWeekly analytics summary

talk to sales

Enterprise

Custom

Multiple chat widgets\nUnlimited inbox seats\nCustom chatbot flows\nAdvanced routing rules\nFull analytics exports\nPriority setup help

Proof

What teams say

Verified

“Reply times dropped the first week. The shared inbox keeps sales and support in sync.”

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Maya Chen

RevOps Lead @ Northstar Labs

Verified

“The bot handles repeat questions, so our team stays on real issues all day.”

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Jonas Reed

Support Manager @ Vertex Retail

Verified

“Routing chats by topic took the guesswork out of handoffs.”

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Tara Singh

Head of CX @ Orion Systems

Integrations

Slack

Handle support and sales chats with one app, clear rules, and fast replies.

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Slack

Slack

Handle support and sales chats with one app, clear rules, and fast replies.

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GitHub

GitHub

Handle support and sales chats with one app, clear rules, and fast replies.

Slim modular blocks and a connector bar aligned in a low macro line on matte slate.

Linear

Linear

Handle support and sales chats with one app, clear rules, and fast replies.

Top-down spread of precision connectors and modular plates on pale wood with teal accent.

Jira

Jira

Handle support and sales chats with one app, clear rules, and fast replies.

The Map

The Map

Journal

Read product updates

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HealthAug 27, 2026

Masterful 서울출장마사지 Techniques for Advanced Relaxation in 2026

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Pets and AnimalsAug 25, 2026

What Happens When You Ignore Newfiedoodle Temperament and Care Best Practices?

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Heavy Industry and EngineeringAug 24, 2026

How Much Does SHASHEL® Woodworm Treatment Really Cost in 2026?

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Business and Consumer ServicesAug 21, 2026

5 Hard-Won Las Vegas Corporate Events Lessons from Strategic Industry Experts in 2026

Questions

Common questions

Quick answers before visitors choose a product, service, or next step.

01How fast can we set up Edison Chat?+

Most teams go live in one day. Add the widget, set routing rules, and load saved replies from your dashboard.

02Can sales and support share one inbox?+

Yes. Keep chats in one thread, tag leads, and split work by team so nothing gets missed during handoffs.

03Does Edison Chat route alerts?+

Yes. Send chats to Slack, email, or the right owner by page, topic, or account in seconds.

04What does the bot handle?+

It answers common questions, collects names and emails, and hands off to a teammate when needed.

05Which tools can you connect?+

Connect Slack, Jira, GitHub, Linear, and other tools your team already uses today with one setup.

06Is there a free plan?+

Yes. Start free with the live widget and shared inbox, then upgrade when you need more teams or rules.

Get chat tips

Get one short email each month with chat reply tips, routing ideas, and new Edison Chat notes.